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Surabaya, Indonesia

Planning Your Trip

What is the best time of year to visit Surabaya, Indonesia?

Best Time to Visit Surabaya, Indonesia

Surabaya, Indonesia’s second-largest city, is a vibrant destination with a tropical climate. The best time to visit is during the dry season, which runs from May to October. During these months, you can expect warm temperatures, lower humidity, and minimal rainfall, making it ideal for exploring the city’s attractions.

Why Visit During the Dry Season?

  • Pleasant Weather: Daytime temperatures average around 28-32°C (82-90°F), with cooler evenings.
  • Outdoor Activities: Perfect for visiting landmarks like the Suramadu Bridge, Tugu Pahlawan, or the vibrant Chinatown.
  • Festivals & Events: Experience cultural celebrations like the Surabaya Carnival or Independence Day festivities in August.

Months to Avoid

The wet season (November to April) brings heavy rainfall and high humidity, which can disrupt travel plans. However, if you don’t mind occasional showers, hotel rates may be lower during this time.

Pro Tip:

For a balance of good weather and fewer crowds, consider visiting in May-June or September-October, just before or after peak tourist months.

What are the entry requirements and visa rules for visiting Surabaya, Indonesia?

Entry Requirements for Surabaya, Indonesia

To visit Surabaya, Indonesia, travelers must meet the following entry requirements:

  • Passport Validity: Must be valid for at least 6 months from the date of entry.
  • Visa Requirements: Depending on nationality, travelers may need a visa or qualify for visa-free entry.
  • Return/Onward Ticket: Proof of onward or return travel may be required.
  • Proof of Accommodation: Some visitors may need to show hotel reservations or an invitation letter.

Visa Rules for Surabaya

Indonesia offers different visa options for tourists:

  • Visa-Free Entry: Citizens of 169 countries (including ASEAN, US, UK, EU, Australia, and others) can enter visa-free for up to 30 days (non-extendable).
  • Visa on Arrival (VoA): Available for 92 nationalities, valid for 30 days (extendable once for another 30 days). Fee: ~IDR 500,000 (~USD 35).
  • Tourist Visa (B211A): Required for longer stays (60 days), applied in advance at an Indonesian embassy/consulate.
  • e-Visa: Some travelers can apply online before arrival.
Important Notes
  • Check the latest updates from the Indonesian Immigration website before traveling.
  • Overstaying may result in fines or deportation.
  • Yellow fever vaccination certificate required if arriving from an affected country.

Surabaya’s Juanda International Airport (SUB) processes visas on arrival for eligible travelers.

What is the local currency and exchange rate in Surabaya, Indonesia?

Local Currency in Surabaya, Indonesia

The official currency used in Surabaya, as well as throughout Indonesia, is the Indonesian Rupiah (IDR). Banknotes come in denominations of 1,000; 2,000; 5,000; 10,000; 20,000; 50,000; and 100,000 IDR, while coins are available in smaller values.

Exchange Rate Information

Exchange rates fluctuate, but as a general reference (subject to change):

  • 1 USD ≈ 15,000–16,000 IDR (varies daily)
  • 1 EUR ≈ 16,500–17,500 IDR
  • 1 SGD ≈ 11,000–12,000 IDR

Where to Exchange Money in Surabaya

For the best rates and security:

  • Authorized Money Changers: Look for reputable exchange offices in malls like Tunjungan Plaza or Pakuwon Mall.
  • Banks: Major banks like BCA, Mandiri, or BRI offer reliable exchange services.
  • Avoid Street Vendors: Unlicensed exchangers may offer poor rates or counterfeit bills.
Tips for Handling Currency in Surabaya
  • Carry smaller denominations for street vendors and local markets.
  • Credit cards are accepted in hotels and upscale restaurants, but cash is king in smaller establishments.
  • Notify your bank before traveling to avoid card blocks on international transactions.

Is it better to stay in the city center or outskirts of Surabaya, Indonesia?

Best Areas to Stay in Surabaya: City Center vs. Outskirts

Choosing where to stay in Surabaya depends on your travel style, budget, and itinerary. Here’s a breakdown to help you decide:

Staying in Surabaya’s City Center (Recommended for First-Time Visitors)

  • Pros: Walkable access to landmarks (House of Sampoerna, Submarine Monument), vibrant street food at Tunjungan Plaza, and better public transport (including becak and taxis).
  • Cons: Higher accommodation prices, traffic congestion, and noise at night.
  • Best for: Short stays, business travelers, and food/culture enthusiasts.
  • Top areas: Around Jalan Tunjungan or near Surabaya Plaza Hotel.

Staying in the Outskirts (Recommended for Budget or Nature Travelers)

  • Pros: Quieter atmosphere, lower hotel prices, and proximity to nature (e.g., Mangrove Forests or Ciputra Waterpark).
  • Cons: Longer commutes (30+ mins to downtown) and limited evening entertainment.
  • Best for: Families, long-term stays, or travelers with private transport.
  • Top areas: Pakuwon Indah (upscale) or Rungkut (budget-friendly).
Pro Tip:

If you’re unsure, split your stay! Book 1–2 nights downtown for sightseeing, then move to the outskirts for relaxation. Gojek/Grab apps make travel between areas affordable.

What is the best way to get from the airport to the center of Surabaya, Indonesia?

Best Ways to Get from Juanda Airport to Surabaya City Center

1. Airport Taxi (Most Convenient)

Official airport taxis are available 24/7 outside the arrivals area. Look for the Damri or Blue Bird taxi counters. The fare is fixed (around IDR 150,000–200,000) and takes about 30–45 minutes depending on traffic.

2. Damri Shuttle Bus (Budget-Friendly)

Damri operates comfortable air-conditioned buses to major locations like Bungurasih Bus Terminal and Tunjungan Plaza. Fares start at IDR 35,000, with departures every 30–60 minutes.

3. Ride-Hailing Apps (Grab or Gojek)

Grab and Gojek are popular and cost-effective (IDR 80,000–120,000). Designated pick-up points are available near the terminal. Ensure you have a local SIM card for booking.

4. Private Transfers (Pre-Booked)

Hotels or travel agencies can arrange private transfers (IDR 250,000+). Ideal for groups or late-night arrivals.

5. Train (Limited Schedule)

Commuter trains (KA Commuter) run from Juanda Station (near the airport) to Surabaya Gubeng Station (IDR 10,000–15,000). Check schedules in advance as services are infrequent.

Tips:
  • Avoid unlicensed taxis—always use official counters or apps.
  • Weekday rush hours (7–9 AM & 4–7 PM) can double travel time.
  • Small change (IDR 50,000 or lower) helps for bus/train tickets.

What are some budget-friendly or free attractions in Surabaya, Indonesia?

Budget-Friendly and Free Attractions in Surabaya

Surabaya, Indonesia’s second-largest city, offers plenty of affordable and free experiences for travelers. Here are some must-visit spots:

1. Taman Bungkul (Bungkul Park)

A lively urban park with jogging tracks, food stalls, and free Wi-Fi. Perfect for picnics or people-watching.

2. House of Sampoerna

This free museum showcases Surabaya’s history and the famous clove cigarette industry. The architecture is stunning!

3. Surabaya North Quay (Pelabuhan Tanjung Perak)

Enjoy a scenic waterfront walk and watch ships come and go—great for sunset views.

4. Cheng Ho Mosque

A beautiful Chinese-style mosque open to visitors. Free entry, but dress modestly.

5. Submarine Monument (Monkasel)

Entry is under $1 to explore a real retired submarine—an incredible bargain!

6. Jalan Tunjungan Street Art

Take a self-guided walking tour to admire colorful murals in the city center.

7. Pasar Atom (Atom Market)

Not just shopping—this market offers cheap local eats and a glimpse of everyday life.

8. Suramadu Bridge

Walk or bike across (free) for panoramic views of the Madura Strait (best at sunrise/sunset).

Pro Tip:

Many city parks and squares host free cultural performances on weekends—ask locals for current events!

What are some common mistakes travelers make when visiting Surabaya, Indonesia?

Common Mistakes Travelers Make in Surabaya

Surabaya, Indonesia’s second-largest city, is a vibrant destination with rich history and culture. However, travelers often make these mistakes that can affect their experience:

1. Underestimating the Heat & Humidity

Many visitors don’t prepare for Surabaya’s tropical climate. Always carry water, wear breathable clothing, and plan indoor activities during peak afternoon heat (11 AM – 3 PM).

2. Relying Only on Tourist Hotspots

While places like House of Sampoerna or Suramadu Bridge are popular, missing out on local neighborhoods like Kampung Arab or Peneleh means losing authentic cultural experiences.

3. Not Learning Basic Bahasa Indonesia Phrases

English isn’t widely spoken outside hotels and major attractions. Simple phrases like “Terima kasih” (thank you) or “Berapa harganya?” (how much?) go a long way.

4. Overlooking Street Food Hygiene

Surabaya’s street food is delicious, but choose stalls with high turnover (fresh food) and bottled water. Avoid raw vegetables washed in tap water to prevent “Bali belly.”

5. Assuming Grab/Gojek Work Everywhere

Ride-hailing apps are convenient, but some areas (like Tunjungan Plaza) have restricted pickup points. Have small bills for angkot (local minivans) as backup.

6. Skipping Local Transportation Etiquette

On buses or trains, avoid loud conversations. Priority seats are strictly for elderly/pregnant passengers. Dress modestly when visiting religious sites.

7. Not Carrying Cash

Many smaller shops and warungs (eateries) don’t accept cards. ATMs are plentiful, but inform your bank of travel plans to avoid blocked transactions.

8. Disregarding Prayer Times

During Friday prayers (12 PM – 2 PM), some areas may have limited services. Restaurants near mosques often pause operations briefly during daily adhan (call to prayer).

Pro Tip:

Download offline maps (Google Maps or Maps.me) – Surabaya’s one-way streets and alleyways can confuse even seasoned travelers!

What are the emergency contact numbers and resources in Surabaya, Indonesia?

Emergency Contact Numbers in Surabaya, Indonesia

When traveling to Surabaya, it’s essential to know the local emergency numbers in case of any urgent situations. Here are the key contacts:

General Emergency Services

  • Police: 110
  • Ambulance & Medical Emergency: 118 or 119
  • Fire Department: 113
  • Search and Rescue (BASARNAS): 115

Tourist Assistance & Helplines

  • Tourist Police: +62 31 828 0090
  • Indonesian Tourist Assistance Center: +62 361 754 599 (Bali-based but helpful nationwide)
  • Local Hospitals (24/7 Emergency):
    • Dr. Soetomo General Hospital: +62 31 550 1078
    • Siloam Hospitals Surabaya: +62 31 503 1333

Additional Resources

  • U.S. Embassy in Surabaya: +62 31 297 5300 (for U.S. citizens)
  • Indonesian Red Cross (PMI Surabaya): +62 31 502 9252
  • Grab (Ride-Hailing/Emergency Ride): Use the Grab app for quick transport or assistance.
Tips for Travelers
  • Save these numbers in your phone or keep a printed copy.
  • For non-emergency inquiries, contact Surabaya’s Tourism Office at +62 31 531 8409.
  • If language is a barrier, ask your hotel or a local for help in emergencies.

Stay safe and enjoy your trip to Surabaya!

What are the accessibility options for travelers with disabilities in Surabaya, Indonesia?

Accessibility Options for Travelers with Disabilities in Surabaya

Surabaya, Indonesia’s second-largest city, is gradually improving accessibility for travelers with disabilities. While challenges remain, here are some key options and facilities available:

Public Transportation

  • Buses: Some Trans Semanggi Suroboyo buses are wheelchair-accessible with low floors and ramps.
  • Taxis: Blue Bird Group offers wheelchair-accessible vehicles upon advance request.
  • Trains: Surabaya’s main train stations (Gubeng and Pasar Turi) have basic accessibility features like ramps.

Accessible Attractions

  • Tugu Pahlawan (Heroes Monument): Wheelchair ramps available at this major landmark.
  • House of Sampoerna: Accessible entrance and pathways in this museum.
  • Suramadu Bridge: Pedestrian walkway is wheelchair-friendly.

Accommodations

Several hotels offer accessible rooms:

  • JW Marriott Surabaya
  • Sheraton Surabaya Hotel & Towers
  • Novotel Surabaya

Always confirm specific accessibility needs when booking.

Challenges to Note

  • Uneven sidewalks and lack of tactile paving in many areas
  • Limited accessible public restrooms
  • Few restaurants with wheelchair access

Tips for Accessible Travel

  • Contact attractions in advance about accessibility
  • Consider hiring a private accessible vehicle
  • Travel with a companion for assistance when needed
  • Carry a disability ID card for potential discounts

Local Resources

For assistance, contact:

  • Surabaya Tourism Office
  • Indonesian Disabled People’s Association (PPDI) Surabaya branch

Getting Around

What are the transportation options within Surabaya, Indonesia?

Transportation Options in Surabaya, Indonesia

Surabaya, Indonesia’s second-largest city, offers a variety of transportation options to help you explore its vibrant streets, historical sites, and modern attractions. Here are the best ways to get around:

1. Public Buses (Suroboyo Bus)

Surabaya has an efficient public bus system, including the eco-friendly Suroboyo Bus, which accepts plastic waste as payment. These buses are air-conditioned and cover major routes across the city.

2. Commuter Trains (KRL)

The KRL Commuter Line connects Surabaya with nearby cities like Sidoarjo and Mojokerto. It’s a fast and affordable option for traveling short distances within the metropolitan area.

3. Taxis & Ride-Hailing Apps

Metered taxis (Blue Bird, Express) and ride-hailing apps like Grab and Gojek are widely available. Gojek also offers motorbike taxis (ojek) for quicker trips through traffic.

4. Becak (Cycle Rickshaws)

For short distances, traditional becak (pedicabs) provide a charming way to explore local neighborhoods. Always negotiate the fare before hopping in.

5. Car & Motorbike Rentals

Renting a car or motorbike is a great option for independent travelers. Many rental agencies are available, but be prepared for Surabaya’s busy traffic.

6. Online Taxis (Ojek Online)

Apps like GrabBike and Gojek offer motorbike taxi services, which are perfect for beating traffic jams during peak hours.

7. Surabaya Double-Decker Tour Bus

For tourists, the Suroboyo Sightseeing Bus is a hop-on-hop-off service that covers major attractions like Tunjungan Plaza, House of Sampoerna, and Suramadu Bridge.

Tips for Getting Around Surabaya
  • Use ride-hailing apps for convenience and transparent pricing.
  • Carry small change for becak and local buses.
  • Avoid rush hour (7–9 AM & 4–7 PM) if possible.
  • For longer distances, consider the commuter train to avoid traffic.

With these options, navigating Surabaya is easy and efficient, whether you’re a tourist or a local!

How do public transportation systems work in Surabaya, Indonesia?

Public Transportation in Surabaya: A Comprehensive Guide

Surabaya, Indonesia’s second-largest city, offers a variety of public transportation options to help locals and tourists navigate the bustling metropolis efficiently. Here’s a breakdown of the key systems:

1. Buses (Suroboyo Bus & City Buses)

Surabaya’s bus system is one of the most affordable ways to get around:

  • Suroboyo Bus: Modern, air-conditioned buses that accept payment via recycled plastic bottles (a unique eco-friendly initiative).
  • Regular City Buses: Non-AC buses with fixed routes, identified by color codes (e.g., P1, P2).
  • BRT (Bus Rapid Transit): Dedicated bus lanes for faster travel on major routes.

2. Commuter Trains (KRL Commuterline)

Connects Surabaya with nearby cities like Sidoarjo and Lamongan:

  • Affordable and relatively fast for longer distances.
  • Stations include Surabaya Gubeng, Surabaya Kota, and Wonokromo.

3. Angkot (Shared Minivans)

These colorful minivans are a staple of Indonesian transportation:

  • Follow fixed routes but no fixed schedules – just flag one down.
  • Pay cash directly to the driver when exiting.
  • Great for short distances but can get crowded.

4. Online Taxis & Ride-Hailing (Gojek, Grab)

Extremely popular options in Surabaya:

  • Motorcycle taxis (ojek) are fast and affordable for solo travelers.
  • Car options available through apps like Grab and Gojek.
  • Can also order food delivery through these apps.

5. Traditional Transportation

For short distances or tourist experiences:

  • Becak: Pedicabs (cycle rickshaws) for short trips – negotiate price first.
  • Bajaj: Three-wheeled motorized vehicles (similar to tuk-tuks).

Tips for Using Public Transport in Surabaya

  • Download the “TransJatim” app for bus routes and schedules.
  • Have small bills ready for angkot and traditional transport.
  • Rush hours (7-9am & 4-7pm) can be very crowded.
  • Most public transport operates from 5am to 9pm.
  • Consider purchasing an electronic money card (like Flazz) for convenience.
Accessibility Note

While newer buses and stations are more accessible, many older transportation options may not accommodate wheelchairs or those with limited mobility. Ride-hailing services often provide the most accessible options.

Are bike rentals or scooters available for tourists in Surabaya, Indonesia?

Bike and Scooter Rentals in Surabaya for Tourists

Yes! Surabaya offers several convenient options for tourists to rent bikes or scooters, making it easy to explore the city at your own pace.

Where to Rent Bikes or Scooters in Surabaya

  • Local Rental Shops: Several shops near tourist areas like Tunjungan Plaza or near hotels offer daily rentals.
  • Online Platforms: Apps like Gojek or Grab provide scooter rentals (sometimes with drivers).
  • Hotel Rentals: Some hotels and hostels arrange bike or scooter rentals for guests.

Tips for Renting in Surabaya

  • License Requirement: For scooters, an international driving permit (IDP) with a motorcycle endorsement is recommended.
  • Traffic Awareness: Surabaya’s traffic can be hectic—ride cautiously, especially if you’re new to the city.
  • Negotiate Rates: Daily rental prices vary (IDR 80,000–150,000/day for scooters). Always confirm the condition of the vehicle before renting.
  • Helmet & Safety: Ensure the rental includes a helmet (it’s legally required).
Alternative Options

If you’re uncomfortable riding yourself, consider Gojek or Grab for affordable scooter taxis with drivers.

What are the best day trips or weekend excursions from Surabaya, Indonesia?

Top Day Trips & Weekend Excursions from Surabaya

1. Mount Bromo (Bromo Tengger Semeru National Park)

Just a 2-3 hour drive from Surabaya, Mount Bromo offers breathtaking volcanic landscapes, sunrise views, and the iconic Sea of Sand. Perfect for a sunrise trek or a weekend getaway.

2. Madakaripura Waterfall

Located near Probolinggo (about 2.5 hours from Surabaya), this stunning waterfall is hidden inside a cave-like canyon. A refreshing escape into nature.

3. Trowulan (Majapahit Historical Park)

History lovers will enjoy this 1-hour trip to the ruins of the ancient Majapahit Empire, featuring temples, gates, and archaeological sites.

4. Batu (Jawa Timur Park & Selecta Flower Garden)

Only 1.5 hours away, Batu is a cool highland retreat with amusement parks, beautiful gardens, and apple orchards—great for families.

5. Baluran National Park (The “Little Africa” of Java)

About a 4-hour drive, this savanna-like park is home to wild buffalo, deer, and peacocks, offering a unique safari-like experience.

6. Ijen Crater (Weekend Trip)

For an adventurous weekend, take a 5-6 hour journey to Ijen to witness the famous blue flames and turquoise sulfur lake (best visited overnight).

7. Lamongan Marine Tourism (WBL)

A fun 1.5-hour trip to a beachside amusement park with water rides, a shark aquarium, and a relaxing coastal vibe.

8. Bawean Island (Hidden Paradise)

For a secluded getaway, take a short flight or ferry to Bawean, known for its pristine beaches, waterfalls, and rare deer species.

Travel Tips:
  • Best Time to Visit Bromo/Ijen: Dry season (April–October) for clear views.
  • Transport: Rent a car or join a tour for convenience, especially for remote spots.
  • Packing: Bring warm clothing for highland areas like Bromo and Batu.

Food & Dining

Are there any street foods or markets I should not miss in Surabaya, Indonesia?

Must-Try Street Foods in Surabaya

Surabaya is a paradise for food lovers, with vibrant street food scenes that reflect its rich Javanese and multicultural influences. Here are some unmissable treats:

1. Rujak Cingur

A Surabaya specialty, this savory fruit salad features boiled cow snout (cingur) mixed with tropical fruits, tofu, and a thick peanut sauce. Try it at Rujak Cingur Pak Gendut near Jalan Walikota Mustajab.

2. Lontong Balap

This iconic dish consists of rice cakes (lontong), bean sprouts, fried tofu, and lentho (fried black-eyed pea patty), drenched in savory broth. Head to Lontong Balap Pak Gendut in Genteng for the best version.

3. Sate Klopo

Coconut-marinated beef or chicken satay grilled to perfection. Don’t miss Sate Klopo Ondomohen, famous for its tender meat and rich coconut flavor.

Top Food Markets to Explore

1. Pasar Atom

A bustling market by day that transforms into a street food haven at night. Try rawon (black beef soup) and nasi bebek (duck rice) here.

2. Kya Kya (Jalan Kembang Jepun)

Surabaya’s Chinatown comes alive in the evening with stalls serving Indonesian-Chinese fusion like mie ayam (chicken noodles) and bakso bakar (grilled meatballs).

3. Pasar Genteng

One of the oldest markets, perfect for breakfast with vendors selling tahu tek (tofu with peanut sauce) and soto ayam (chicken soup).

Pro Tips for Street Food Hunting

  • Most stalls open late afternoon until midnight—night owls rejoice!
  • Bring small bills (IDR 10,000–30,000 per dish) as vendors rarely carry change.
  • Look for queues—locals know where the freshest food is served.
  • Don’t shy away from chili—Surabayans love spicy food, but you can request “tidak pedas” (not spicy).

Whether you’re craving something crunchy, spicy, or sweet, Surabaya’s street food will leave your taste buds dancing!

Where can I find vegetarian or vegan dining options in Surabaya, Indonesia?

Top Vegetarian & Vegan Dining Spots in Surabaya

Surabaya offers a growing selection of vegetarian and vegan-friendly restaurants, blending Indonesian flavors with plant-based goodness. Here are some must-visit spots:

1. Loving Hut

Location: Jl. Raya Kupang Indah I No. 8

An international vegan chain serving Asian-inspired dishes like nasi goreng and mock meat satay. Their vegan ice cream is a must-try!

2. Warung Bamboe Vegetarian

Location: Jl. Raya Darmo Permai III/21

Authentic Indonesian vegetarian cuisine with buffet-style service. Try their vegan rendang and tempeh dishes.

3. Green Garden Vegan

Location: Pakuwon Mall, L4-35

Modern vegan restaurant offering creative plant-based versions of local favorites, including vegan bakso and gado-gado.

4. Dharma Kitchen

Location: Jl. Raya Kupang Indah I No. 8

Buddhist-inspired vegetarian restaurant serving wholesome meals with fresh, organic ingredients.

5. Burgreens (Multiple Locations)

Indonesia’s popular healthy food chain has outlets in Surabaya malls, offering vegan burgers, smoothie bowls, and raw desserts.

Local Tips for Vegetarian Dining

  • Look for “warung makan vegetarian” signs – these small eateries often serve affordable plant-based meals
  • Many Padang restaurants offer vegetarian options – request “tidak pakai daging” (no meat)
  • Traditional markets often have stalls selling fresh tofu, tempeh, and vegetable dishes
  • Download the HappyCow app for updated listings of vegetarian-friendly spots

Special Mention: Vegetarian Street Food

Don’t miss Surabaya’s vegetarian street food like:

  • Lontong sayur (rice cakes with vegetable curry)
  • Tahu tek (fried tofu with peanut sauce)
  • Pecel (vegetable salad with peanut dressing)

Are there any must-visit cafes or rooftop bars with great views in Surabaya, Indonesia?

Must-Visit Cafes & Rooftop Bars in Surabaya with Stunning Views

1. Sky Rooftop Surabaya

Perched atop the JW Marriott Hotel, this rooftop bar offers panoramic city views, creative cocktails, and a chic ambiance. Perfect for sunset drinks!

2. The View Rooftop & Lounge

Located at the Sheraton Surabaya, this spot combines a stylish rooftop bar with a poolside vibe. Try their signature cocktails while enjoying the skyline.

3. Kafe Kayoon

A cozy café with a lush garden and industrial-chic design. Famous for its specialty coffee and Instagram-worthy corners.

4. Level 8 Rooftop Lounge

At the Swiss-Belinn Tunjungan, this rooftop spot offers a relaxed vibe with live music and a great selection of drinks.

5. Koffie Koffie

A trendy café with a minimalist design, serving artisanal coffee and delicious pastries. A great place to unwind.

Pro Tip:

Visit rooftop bars around sunset for the best views and lighting. Weekdays are less crowded than weekends!

What is the tipping culture like in restaurants and hotels in Surabaya, Indonesia?

Tipping Culture in Surabaya’s Restaurants and Hotels

In Surabaya, tipping isn’t mandatory but is appreciated for good service. Here’s what you need to know:

Restaurants

  • Service Charge: Many mid-range to upscale restaurants include a 5-10% service charge (servis) on the bill. No additional tip is expected in these cases.
  • Small Eateries/Warungs: Tipping isn’t common at local street food stalls or warungs, but rounding up the bill or leaving small change (Rp 5,000–10,000) is a kind gesture.
  • No Service Charge? If no service fee is added, a 5-10% tip in cash (directly to staff) is welcomed but not obligatory.

Hotels

  • Porters/Bellhops: Rp 10,000–20,000 per bag is appreciated for carrying luggage.
  • Housekeeping: Leave Rp 10,000–20,000 per day in your room, preferably with a note marked “untuk kebersihan” (for cleaning).
  • Concierge: For exceptional help (e.g., securing reservations), Rp 20,000–50,000 is thoughtful.

General Tips

  • Always tip in cash (IDR) directly to the staff, as card tips may not reach them.
  • A smile and “terima kasih” (thank you) go a long way, even without a tip.
  • Upscale international hotels may have stricter tipping policies—check discreetly.
Cultural Note

Unlike Western cultures, tipping in Surabaya is subtle. Staff won’t expect it, but modest tips show gratitude for warm Indonesian hospitality.

Shopping

Where can I shop for local products or souvenirs in Surabaya, Indonesia?

Best Places to Shop for Local Products & Souvenirs in Surabaya

1. Pasar Atom (Atom Market)

A bustling traditional market where you can find everything from batik fabrics, handmade crafts, to local snacks. Bargaining is expected here!

2. Tunjungan Plaza & Surabaya Plaza

For a more modern shopping experience, these malls have dedicated sections for Indonesian souvenirs like batik clothing, wooden carvings, and traditional jewelry.

3. Batik Keris Showroom

One of the best places to buy authentic Javanese batik. They offer high-quality fabrics and ready-to-wear batik outfits with traditional patterns.

4. House of Sampoerna Gift Shop

Located at the famous clove cigarette museum, this shop offers unique Surabaya-themed souvenirs, from miniature becaks to artistic merchandise.

5. Pasar Ampel (Ampel Market)

Near the historic Ampel Mosque, this market specializes in Middle Eastern-influenced goods, including prayer mats, dates, and traditional herbal medicines.

6. Galaxi Mall

Check out the lower levels for stalls selling East Javanese specialties like crispy tempeh chips, Brem (traditional wine), and other packaged local foods.

Shopping Tips:
  • Always bargain at traditional markets (start at 50% of asking price)
  • Look for “Batik Cap” (stamped batik) for more affordable options versus “Batik Tulis” (hand-drawn)
  • Many shops can arrange shipping for large purchases
  • Sunday mornings are less crowded at most markets

Are there any flea or artisan markets worth visiting in Surabaya, Indonesia?

Top Flea & Artisan Markets in Surabaya

Surabaya, Indonesia’s second-largest city, offers vibrant markets where you can hunt for unique souvenirs, handmade crafts, and local delicacies. Here are some must-visit spots:

1. Pasar Atom (Atom Market)

A labyrinth of stalls selling everything from vintage items to handmade batik fabrics. Head to the upper floors for quirky collectibles and affordable fashion.

Tip: Bargain politely—vendors expect negotiation!

2. Pasar Seni (Art Market) Surabaya

Located near Taman Bungkul, this open-air market showcases local artisans. Look for hand-painted ceramics, wooden puppets (wayang), and traditional lurik textiles.

When to go: Weekends (more stalls open).

3. Pasar Ampel

Near the historic Ampel Mosque, this market blends Middle Eastern and Javanese influences. Try kue lapis (layered cakes) or hunt for brassware and fragrant spices.

4. Mirota Batik

Not a traditional market, but this boutique offers high-quality batik and handwoven tenun textiles—perfect for ethical shoppers.

Pro Tips for Market Hopping

  • Carry small bills—many vendors can’t change large denominations.
  • Visit early (8–10 AM) to avoid crowds and heat.
  • Ask permission before photographing artisans at work.
Hidden Gem: Kya-Kya Night Market (Chinatown)

For evening visits, this street market near Jalan Kembang Jepun dazzles with lanterns, street food, and handmade jewelry. Try otak-otak (grilled fish cakes)!

Are there luxury shopping districts or high-end brands in Surabaya, Indonesia?

Luxury Shopping in Surabaya: High-End Brands & Exclusive Districts

Surabaya, Indonesia’s second-largest city, offers a growing luxury shopping scene with upscale malls and international designer brands. While not as extensive as Jakarta, the city caters to affluent shoppers with these premium destinations:

1. Tunjungan Plaza (TP) & Tunjungan Plaza 6

Surabaya’s most iconic luxury shopping complex features:

  • Louis Vuitton (standalone boutique in TP 6)
  • Gucci
  • Prada
  • Bulgari
  • TAG Heuer
  • Montblanc

TP 6 is specifically designed as the luxury wing with high-end fashion, fine dining, and a sophisticated ambiance.

2. Pakuwon Mall (PTC & PVJ)

The Pakuwon Trade Center and Pakuwon Jati complex houses:

  • Hermès
  • Rolex
  • Omega
  • Michael Kors
  • Coach

This area is known for its modern architecture and curated luxury selection.

3. Ciputra World Surabaya

Features mid-range to high-end brands including:

  • Swarovski
  • Kate Spade
  • Furla
  • Lacoste

4. Galaxy Mall

While more mainstream, it includes some premium brands like:

  • Zara
  • Mango
  • Charles & Keith
  • Local Indonesian luxury brands

Local Luxury Tips:

  • Look for Indonesian haute couture brands like Iwan Tirta or Sebastian Gunawan in select boutiques
  • Visit during Ramadan or holiday seasons for exclusive luxury collections and events
  • Many malls offer VIP concierge services for high-end shoppers

Best Times to Shop:

Weekday mornings offer the most relaxed shopping experience. Annual sales typically occur in June-July and December-January.

Culture & Local Life

What are the must-visit attractions in Surabaya, Indonesia?

Must-Visit Attractions in Surabaya, Indonesia

1. House of Sampoerna

A historic museum and cigarette factory showcasing Surabaya’s colonial past. Visitors can watch skilled workers hand-roll clove cigarettes and explore the art gallery.

2. Suramadu National Bridge

Indonesia’s longest bridge connecting Surabaya to Madura Island. Stunning views, especially at sunset, make it a perfect spot for photography.

3. Tugu Pahlawan (Heroes Monument)

A significant landmark commemorating Indonesia’s struggle for independence. The adjacent museum offers insightful exhibits about the nation’s history.

4. Surabaya Zoo (Kebun Binatang Surabaya)

One of Southeast Asia’s oldest zoos, home to diverse wildlife including rare Komodo dragons and orangutans.

5. Cheng Ho Mosque

A stunning Chinese-style mosque honoring the famous Muslim Chinese explorer Admiral Cheng Ho. Its unique architecture blends Islamic and Chinese elements.

6. Submarine Monument (Monumen Kapal Selam)

A real Russian submarine turned museum that offers a fascinating glimpse into Indonesia’s naval history.

7. Surabaya North Quay

A revitalized waterfront area with restaurants, cafes, and great views of the harbor. Perfect for evening strolls.

8. Majapahit Hotel

A historic colonial-era hotel where Indonesia’s independence proclamation was first announced in Surabaya. The architecture alone is worth seeing.

Travel Tip:

Combine your visit to Tugu Pahlawan with the nearby Grahadi State Building and Surabaya City Hall for a great historical walking tour.

What are the most popular festivals and events happening in Surabaya, Indonesia?

Popular Festivals and Events in Surabaya, Indonesia

Surabaya, Indonesia’s second-largest city, is a vibrant hub of culture and tradition. Here are some of the most exciting festivals and events you shouldn’t miss:

1. Surabaya Carnival (Karnaval Surabaya)

Held annually in June, this colorful parade showcases elaborate costumes, traditional dances, and vibrant floats representing Surabaya’s diverse culture. The carnival often takes place along Jalan Tunjungan, the city’s main thoroughfare.

2. Surabaya Jazz Festival

A must-attend for music lovers, this international jazz festival (usually in August) features world-class musicians and local talents. The event is held at Grand City Surabaya or Tunjungan Plaza.

3. Chinese New Year Celebrations

The Kya Kya area in Surabaya’s Chinatown comes alive with lion dances, lantern displays, and delicious street food during Chinese New Year (January/February). Don’t miss the spectacular fireworks!

4. Surabaya Night Festival

This September event transforms the city center into a lively night market with food stalls, cultural performances, and art installations. Many museums and landmarks stay open late for special tours.

5. Surabaya Heritage Festival

Celebrating the city’s rich history (usually in November), this festival includes heritage walks, vintage car parades, and exhibitions about Surabaya’s colonial past and revolutionary history.

6. Independence Day Celebrations (17 August)

The entire city decorates in red and white for Indonesia’s Independence Day. Look for neighborhood competitions, traditional games like panjat pinang (greasy pole climbing), and flag ceremonies.

7. Surabaya International Food Festival

Foodies rejoice! This October festival brings together Surabaya’s best culinary offerings, from traditional East Javanese dishes to international cuisine, with cooking demonstrations and competitions.

Tips for Festival-Goers:
  • Check exact dates as some festivals vary each year
  • Arrive early for popular events to get good spots
  • Try local festival foods like rujak cingur or lontong balap
  • Many events are free, but some concerts/performances may require tickets

Surabaya’s festivals offer wonderful opportunities to experience the city’s warm hospitality and rich cultural heritage. Plan your visit around these events for an unforgettable trip!

Are there any specific cultural norms and etiquettes tourists should follow in Surabaya, Indonesia?

Cultural Norms and Etiquettes for Tourists in Surabaya

Surabaya, Indonesia’s second-largest city, is a vibrant blend of modernity and tradition. To ensure a respectful and enjoyable visit, here are some key cultural norms and etiquettes to follow:

1. Dress Modestly

While Surabaya is relatively cosmopolitan, dressing modestly is appreciated, especially when visiting religious sites or local neighborhoods. Avoid revealing clothing like short shorts or sleeveless tops in these areas.

2. Greet with Respect

Indonesians value politeness. A slight bow or nod when greeting someone, especially elders, is a sign of respect. Handshakes are common, but wait for the other person to extend their hand first.

3. Use Your Right Hand

The left hand is considered impolite for giving or receiving items, including food, money, or gifts. Always use your right hand, or both hands if the item is heavy.

4. Remove Shoes Indoors

When entering someone’s home, a mosque, or even some shops, it’s customary to remove your shoes. Look for a pile of shoes near the entrance as a cue.

5. Respect Religious Practices

Surabaya has a large Muslim population. During Ramadan, avoid eating, drinking, or smoking in public during daylight hours out of respect for those fasting.

6. Bargain Politely

Haggling is common in traditional markets, but always do so with a smile and friendly attitude. Avoid aggressive bargaining, as it’s considered rude.

7. Avoid Public Displays of Affection

Holding hands is generally acceptable, but kissing or hugging in public may draw unwanted attention and is considered inappropriate.

8. Be Mindful of Photography

Always ask for permission before taking photos of people, especially in rural areas or religious sites. Some locals may decline, and it’s important to respect their wishes.

9. Tipping Etiquette

Tipping isn’t mandatory but is appreciated for good service. A 5-10% tip in restaurants or rounding up the fare for taxi drivers is common.

10. Learn Basic Bahasa Indonesia Phrases

While many people speak English, learning a few basic phrases like “Terima kasih” (Thank you) or “Permisi” (Excuse me) will be greatly appreciated.

Final Tip

Surabayans are known for their warmth and hospitality. A friendly attitude and willingness to adapt to local customs will go a long way in making your visit memorable.

What are the traditional ways people greet each other in Surabaya, Indonesia?

Traditional Greetings in Surabaya, Indonesia

Surabaya, Indonesia’s second-largest city, has a rich cultural heritage reflected in its traditional greetings. Here are some common ways people greet each other:

1. Salam (Islamic-Influenced Greeting)

As a predominantly Muslim city, many Surabayans greet with “Assalamu’alaikum” (Peace be upon you), to which the response is “Wa’alaikum salam” (And peace be upon you too). This is often accompanied by a slight bow or placing the right hand over the heart.

2. Salim (Respectful Gesture)

Younger people often show respect to elders by taking their hand and gently bringing it to their forehead, known as salim. This is common in family settings or formal occasions.

3. Handshake with a Smile

A warm handshake, often with both hands or a light touch of the forearm, is common in casual and business settings. Smiling is essential, as Surabayans value friendliness.

4. Ngomong Arek (Local Javanese Dialect)

Locals might greet informally in the Surabayan dialect, such as “Piye kabare?” (How are you?) or “Opo kabar?” (How’s it going?). Responses are usually cheerful, like “Apik-apik wae” (Just fine).

5. Bowing Slightly

In more traditional settings, a slight bow with hands pressed together (sembah) may be used, especially during ceremonies or when showing deep respect.

Tips for Visitors
  • Always greet elders first as a sign of respect.
  • Use your right hand for handshakes or gestures, as the left hand is considered impolite.
  • Learning a few basic phrases in Javanese or Bahasa Indonesia will earn you smiles!

Are there any cultural taboos or things I should avoid doing in Surabaya, Indonesia?

Cultural Taboos and Things to Avoid in Surabaya, Indonesia

Surabaya, Indonesia’s second-largest city, is rich in Javanese culture and Islamic traditions. To ensure a respectful and enjoyable visit, here are some key taboos and behaviors to avoid:

1. Dress Modestly

While Surabaya is more cosmopolitan than smaller towns, conservative dress is appreciated, especially when visiting religious sites. Avoid revealing clothing like short shorts, tank tops, or low-cut tops.

2. Public Displays of Affection

Holding hands is generally acceptable, but kissing or hugging in public is frowned upon, particularly in more traditional areas.

3. Using Your Left Hand

In Javanese culture, the left hand is considered unclean. Always use your right hand for giving/receiving items, eating, or shaking hands.

4. Disrespecting Religious Customs

During Ramadan, avoid eating, drinking, or smoking in public during daylight hours out of respect for those fasting. Always remove shoes before entering mosques.

5. Pointing with Your Finger

Pointing directly at people or objects with your index finger is considered rude. Instead, gesture with your thumb or entire hand.

6. Touching Someone’s Head

The head is considered sacred in Javanese culture. Never touch someone’s head, even playfully, especially children’s.

7. Public Anger or Confrontation

Maintaining harmony is important in Javanese culture. Raising your voice or showing anger in public will make locals uncomfortable.

8. Refusing Hospitality

If offered food or drink, it’s polite to accept at least a small portion. Refusing outright may be seen as disrespectful.

Bonus Tip:

Learn a few basic phrases in Bahasa Indonesia or Javanese – even simple greetings like “Selamat pagi” (Good morning) will be greatly appreciated.

By being mindful of these cultural norms, you’ll find Surabayans to be warm and welcoming hosts!

What are the best local experiences or activities unique to Surabaya, Indonesia?

Top Local Experiences in Surabaya, Indonesia

Surabaya, Indonesia’s second-largest city, offers a mix of history, culture, and modern urban life. Here are some unique experiences you shouldn’t miss:

1. Explore the Historic House of Sampoerna

This museum and former cigarette factory showcases Surabaya’s industrial heritage. Watch skilled workers hand-roll kretek (clove cigarettes) and learn about the city’s colonial past.

2. Walk Through the Heroes Monument (Tugu Pahlawan)

Visit this iconic landmark commemorating Indonesia’s struggle for independence. The underground museum provides deep insights into the 1945 Battle of Surabaya.

3. Taste Surabaya’s Street Food Delights

Don’t miss local favorites like:

  • Rujak Cingur – A savory fruit salad with boiled cow snout.
  • Lontong Balap – Rice cakes with bean sprouts, tofu, and fried shallots.
  • Sate Klopo – Coconut-marinated beef satay.

4. Stroll Along Jembatan Merah (Red Bridge)

This historic bridge was a key battleground during the independence war. Today, it’s a lively spot with street vendors and a glimpse into local life.

5. Visit the Cheng Hoo Mosque

A stunning Chinese-style mosque reflecting Surabaya’s multicultural heritage. The intricate architecture blends Islamic and Chinese designs.

6. Shop at Pasar Atom (Atom Market)

A bustling market where you can find everything from traditional batik to electronics. Bargain hard for the best deals!

7. Relax at Taman Bungkul

A popular urban park where locals jog, picnic, and enjoy live music on weekends. Try street snacks from nearby vendors.

8. Take a River Cruise on Kalimas

See Surabaya’s old harbor and traditional pinisi ships while learning about the city’s maritime history.

Pro Tip:

For an offbeat experience, visit Kampung Lawas Maspati, a hidden heritage village with Dutch colonial houses and vibrant street art.

Surabaya’s charm lies in its blend of history, culture, and authentic local life—venture beyond the usual tourist spots to discover its true spirit!

What are the best museums and art galleries to visit in Surabaya, Indonesia?

Top Museums and Art Galleries in Surabaya

Surabaya, Indonesia’s second-largest city, offers a rich blend of history, culture, and contemporary art. Here are some must-visit museums and galleries:

1. House of Sampoerna

A beautifully restored Dutch colonial building, this museum showcases the history of Indonesia’s famous clove cigarette brand. The architecture and vintage exhibits make it a fascinating stop.

2. Surabaya Submarine Monument (Monkasel)

While not a traditional museum, this decommissioned Russian submarine offers a unique glimpse into naval history. Visitors can explore the interior and learn about its role in Indonesia’s military past.

3. Museum Negeri Mpu Tantular

One of East Java’s most comprehensive museums, featuring archaeological artifacts, traditional textiles, and historical collections spanning Indonesia’s diverse cultures.

4. Museum 10 November

Dedicated to Surabaya’s heroic resistance during Indonesia’s independence struggle, this museum uses dioramas and multimedia displays to bring history to life.

5. Ciputra Artpreneur Gallery

A contemporary art space showcasing works by Indonesian and international artists. The gallery frequently hosts exhibitions, performances, and cultural events.

6. Balai Pemuda Art Gallery

Located in a historic building, this gallery promotes local artists and often features rotating exhibitions of paintings, sculptures, and installations.

Tips for Visiting:
  • Most museums are closed on Mondays
  • Entry fees are typically very affordable (under 50,000 IDR)
  • Combine museum visits with nearby attractions – many are clustered in central Surabaya
  • Consider hiring a guide at historical museums for deeper insights

Surabaya’s museums and galleries offer wonderful opportunities to understand Indonesia’s complex history and vibrant contemporary art scene.

Are there any recommended walking or guided tours in Surabaya, Indonesia?

Recommended Walking and Guided Tours in Surabaya

Surabaya, Indonesia’s second-largest city, offers a mix of historical, cultural, and modern attractions. Here are some of the best walking and guided tours to explore the city:

1. Heritage Walking Tour in Old Surabaya

Discover Surabaya’s colonial past with a guided walk through the old city. Highlights include:

  • House of Sampoerna – A historic tobacco museum and art gallery.
  • Jembatan Merah (Red Bridge) – A key historical site from the independence struggle.
  • Kya Kya Street – A vibrant Chinatown area with delicious street food.

Tip: Early morning or late afternoon tours are best to avoid the heat.

2. Surabaya City Highlights Tour

A guided tour covering major landmarks, such as:

  • Heroes Monument (Tugu Pahlawan) – A tribute to Indonesia’s independence fighters.
  • Surabaya Submarine Monument (Monkasel) – A real submarine turned museum.
  • Cheng Ho Mosque – A stunning Chinese-style mosque.

Best for: First-time visitors who want an overview of the city.

3. Kampung Tour – Local Neighborhood Exploration

Experience authentic Surabaya life by walking through traditional kampungs (villages).

  • Kampung Lawas Maspati – A well-preserved heritage neighborhood.
  • Kampung Peneleh – Known for its artistic murals and community spirit.

Why go? Great for photography and interacting with locals.

4. Surabaya Night Food Tour

A guided culinary walk to taste local favorites like:

  • Rujak Cingur – A spicy fruit and vegetable salad with cow snout.
  • Sate Klopo – Coconut-marinated satay.
  • Lontong Balap – A traditional rice cake dish with bean sprouts and fried tofu.

Where to go: Try food stalls near Jalan Genteng Besar or Pasar Atom.

5. Surabaya River Cruise & Walking Combo

Some tours combine a relaxing river cruise with a guided walk along the Kalimas River, showcasing Surabaya’s maritime history.

Tips for Choosing a Tour:
  • Look for licensed local guides or reputable tour companies.
  • Check reviews on platforms like TripAdvisor or Klook.
  • Wear comfortable shoes and bring water—Surabaya can be hot and humid!

Whether you’re into history, food, or local culture, Surabaya has a walking or guided tour to match your interests!

How can I explore hidden gems or off-the-beaten-path spots in Surabaya, Indonesia?

Discovering Surabaya’s Hidden Gems: A Local’s Guide

Surabaya, Indonesia’s second-largest city, is often overshadowed by Jakarta and Bali. But beneath its industrial facade lies a treasure trove of off-the-beaten-path experiences. Here’s how to explore like a local:

1. Explore Kampung Heritage (Heritage Villages)

Venture beyond the city center to discover charming heritage neighborhoods:

  • Kampung Karet: A hidden artistic village with colorful murals and local crafts
  • Kampung Lawas Maspati: One of Surabaya’s oldest settlements with well-preserved colonial architecture
  • Kampung Peneleh: Birthplace of Indonesia’s first president, Sukarno

2. Unusual Culinary Adventures

Skip the tourist restaurants and try these authentic spots:

  • Warung Bu Kris: Legendary soto ayam (chicken soup) in a humble street-side stall
  • Pasar Atom: The city’s best kept food secret – try the late-night seafood stalls
  • Kopi Klotok: Hidden coffee shop serving traditional Javanese coffee with a modern twist

3. Secret Historical Spots

Discover Surabaya’s rich history beyond the usual landmarks:

  • Gang Masjid: A narrow alley with a hidden mosque and fascinating urban life
  • Gereja Kayun: A beautiful but little-known wooden church from the Dutch era
  • Monumen Kapal Selam: Underground submarine museum that most tourists miss

4. Nature Escapes Within the City

Find tranquility in these unexpected green spaces:

  • Hutan Bambu Keputih: A peaceful bamboo forest perfect for morning walks
  • Mangrove Wonorejo: Boardwalk through mangroves with rich birdlife
  • Taman Bungkul: Local favorite park with great street food in the evenings
Pro Tips for Exploring Hidden Surabaya:
  • Use local transportation – try the city’s unique “angkot” minibuses
  • Visit on weekdays when popular spots are less crowded
  • Learn basic Bahasa Indonesia phrases – English isn’t widely spoken in these areas
  • Go with a local guide for the most authentic experiences
  • Early mornings (6-9am) are the best time to explore before the heat sets in

Remember, Surabaya’s true charm lies in its everyday local life. Wander without a strict itinerary, be open to spontaneous discoveries, and you’ll uncover the city’s best-kept secrets.

Where are the most photogenic spots for travelers in Surabaya, Indonesia?

Most Photogenic Spots in Surabaya, Indonesia

1. House of Sampoerna

This historic Dutch colonial building houses a museum and a cigarette factory. The architecture, vintage vibes, and the contrast between old and new make it a fantastic spot for photography.

2. Suramadu Bridge

As Indonesia’s longest bridge, Suramadu offers stunning sunset views over the Madura Strait. Capture the golden hour with the bridge’s impressive structure in the background.

3. Tugu Pahlawan (Heroes Monument)

This iconic landmark is surrounded by a beautiful park and a museum. The towering monument and its reflective pool create a striking composition, especially at night when it’s illuminated.

4. Kenjeran Beach

For a mix of coastal charm and cultural elements, head to Kenjeran Beach. The colorful temples, fishing boats, and ocean views make for vibrant shots.

5. Ciputra Waterpark

If you love playful and dynamic shots, this waterpark’s slides, pools, and tropical landscaping provide a fun backdrop.

6. Submarine Monument (Monkasel)

A real decommissioned submarine turned museum! Climb inside or shoot from the outside for unique industrial and historical shots.

7. Surabaya North Quay (Pelabuhan Tanjung Perak)

This bustling port area offers dramatic industrial scenery, with cranes, ships, and dockworkers creating a raw, urban aesthetic.

Photography Tips:
  • Visit Suramadu Bridge at sunset for the best lighting.
  • Early mornings at Kenjeran Beach avoid crowds and offer soft light.
  • Use wide-angle lenses for monuments and architecture.

Is English widely spoken in Surabaya, Indonesia, or should I learn key phrases?

English in Surabaya: What Travelers Should Know

Surabaya, Indonesia’s second-largest city, has a growing number of English speakers, particularly in tourist areas, hotels, and among younger generations. However, English is not as widely spoken as in Bali or Jakarta, so learning key Indonesian phrases will greatly enhance your experience.

Where English Works:

  • Hotels & upscale restaurants: Staff usually speak basic English.
  • Tourist attractions: Places like House of Sampoerna or Suramadu Bridge often have English signage.
  • Malls & international chains: Especially in areas like Tunjungan Plaza.

Where Bahasa Indonesia Helps:

  • Warungs (local eateries) & markets: Venders rarely speak English.
  • Angkot (public minivans) & becak (tricycle taxis): Drivers typically don’t speak English.
  • Neighborhoods outside the city center: English proficiency drops significantly.

Essential Phrases to Learn:

  • Terima kasih (Thank you)
  • Berapa harganya? (How much is it?)
  • Tolong (Please/Help)
  • Di mana…? (Where is…?)
  • Saya tidak mengerti (I don’t understand)
Pro Tip:

Download Google Translate with the Indonesian language pack for offline use. Surabayans are famously friendly – even broken Bahasa Indonesia with a smile goes a long way!

What are some useful phrases in the local language for travelers in Surabaya, Indonesia?

Essential Phrases for Travelers in Surabaya, Indonesia

While many locals in Surabaya understand basic English, knowing a few Indonesian phrases will enhance your experience and show respect for the culture. Here are some useful phrases:

Greetings & Polite Phrases

  • Selamat pagi/siang/sore/malam – Good morning/afternoon/evening/night
  • Terima kasih – Thank you
  • Sama-sama – You’re welcome
  • Maaf – Sorry/Excuse me
  • Permisi – Excuse me (to pass/get attention)

Getting Around

  • Berapa harganya? – How much is it?
  • Di mana…? – Where is…?
  • Ke kiri/kanan – To the left/right
  • Jalan pelan-pelan – Drive slowly (useful for becak/taxi drivers)

Food & Dining

  • Saya mau pesan… – I want to order…
  • Pedas/tidak pedas – Spicy/not spicy
  • Enak! – Delicious!
  • Bungkus – To-go (for takeaway food)

Emergency Help

  • Tolong! – Help!
  • Saya sakit – I’m sick
  • Di mana rumah sakit? – Where is the hospital?
Bonus Tip:

In Surabaya’s East Javanese dialect, locals often say “orek” (OR-ehk) instead of “saya” for “I/me”. Using this will make you sound like a local!

Remember, Indonesians appreciate any effort to speak their language, even if you mispronounce words. A smile goes a long way!

How friendly are locals toward tourists in Surabaya, Indonesia?

Local Friendliness in Surabaya, Indonesia

Surabaya, Indonesia’s second-largest city, is known for its warm and welcoming locals. While it may not be as tourist-heavy as Bali or Yogyakarta, Surabayans (often called “Arek Suroboyo”) are generally hospitable and eager to help visitors.

What to Expect from Locals

  • Polite and Respectful: Javanese culture emphasizes courtesy, so locals tend to be polite, especially toward tourists.
  • Helpful but Reserved: Many may not initiate conversations, but they’ll gladly assist if you ask for directions or recommendations.
  • Curious but Respectful: In less touristy areas, you might get friendly stares or questions, but it’s usually out of genuine interest.

Tips for a Positive Experience

  • Learn Basic Phrases: A simple “Terima kasih” (thank you) or “Permisi” (excuse me) goes a long way.
  • Respect Local Customs: Dress modestly when visiting religious sites and avoid loud or aggressive behavior.
  • Visit Local Markets: Places like Pasar Atom or Pasar Genteng offer a chance to interact with friendly vendors.
Areas with More Tourist Interaction

Locals in areas like Tunjungan Plaza, Ampel (Arab Quarter), and Submarine Monument Park are accustomed to tourists and may be more outgoing.

Overall, Surabaya’s locals are friendly but not overly forward. A smile and respectful attitude will ensure a warm reception!

What local customs or traditions should visitors be aware of in Surabaya, Indonesia?

Local Customs and Traditions in Surabaya

Surabaya, Indonesia’s second-largest city, is rich in Javanese culture and traditions. Visitors should be mindful of these customs to show respect and enhance their travel experience.

1. Greeting with Respect

Indonesians, especially in Java, value politeness. A slight bow or a nod while shaking hands (using the right hand) is customary. Avoid overly firm handshakes, as a gentle touch is preferred. When greeting elders, placing your right hand over your heart after shaking hands shows extra respect.

2. Dress Modestly

Surabaya is a predominantly Muslim city, so modest clothing is appreciated, especially when visiting religious sites. Covering shoulders and knees is recommended. Women may also want to carry a scarf for mosque visits.

3. Removing Shoes Indoors

It’s common to remove shoes before entering homes, some shops, and all religious sites. Look for shoes placed outside or a shoe rack as a cue.

4. Dining Etiquette

When eating with your hands (common for traditional meals like nasi padang), use only your right hand. The left hand is considered unclean. If invited to a local’s home, wait to be told where to sit, as seating arrangements often follow hierarchy.

5. Gift-Giving Customs

If invited to someone’s home, bringing a small gift like sweets or fruit is appreciated. Always give and receive gifts with your right hand (or both hands for extra respect). Avoid alcohol or pork products as gifts for Muslim hosts.

6. Public Behavior

Public displays of affection are frowned upon. Pointing with your index finger is considered rude—use your thumb instead. Keep your voice moderate in public spaces, as loud behavior may be seen as impolite.

7. Photography Considerations

Always ask permission before photographing people, especially in traditional markets or rural areas. Some locals may decline for religious or personal reasons.

8. Ramadan Observances

If visiting during Ramadan, be discreet about eating, drinking, or smoking in public during daylight hours out of respect for those fasting. Many restaurants remain open but may have curtains or partitions.

Bonus Tip:

Learning a few basic phrases in Bahasa Indonesia like “Terima kasih” (Thank you) and “Maaf” (Sorry) will be greatly appreciated by locals and can enhance your interactions.

Safety & Essentials

What are some common safety tips for tourists visiting Surabaya, Indonesia?

Essential Safety Tips for Tourists in Surabaya

Surabaya is a vibrant city with rich culture, but like any destination, it’s important to stay cautious. Here are some key safety tips:

1. Stay Aware of Your Surroundings

While Surabaya is generally safe, crowded areas like Tunjungan Plaza or Pasar Atom can attract pickpockets. Keep your belongings secure.

2. Use Reputable Transportation

Stick to official taxis (Blue Bird Group) or ride-hailing apps like Grab or Gojek. Avoid unmarked vehicles.

3. Be Cautious with Street Food

Surabaya’s street food is delicious, but choose stalls with high turnover and proper hygiene. Drink bottled water to avoid stomach issues.

4. Respect Local Customs

Surabaya is a conservative city. Dress modestly, especially when visiting religious sites like Masjid Cheng Ho.

5. Keep Emergency Numbers Handy

Save these important contacts:

  • Police: 110
  • Ambulance: 118/119
  • Tourist Police: +62 31 828 0808

6. Watch Out for Scams

Be wary of overly friendly strangers offering unsolicited help or “special deals” at tourist spots.

7. Stay in Well-Lit Areas at Night

Areas like Jalan Tunjungan are safe, but avoid poorly lit alleys or quiet streets after dark.

Bonus Tip:

Learn basic Bahasa Indonesia phrases – locals appreciate the effort and it helps in emergencies!

How accessible are hospitals and pharmacies in Surabaya, Indonesia?

Accessibility of Hospitals and Pharmacies in Surabaya

Surabaya, Indonesia’s second-largest city, offers a well-developed healthcare infrastructure with numerous hospitals and pharmacies that cater to both locals and tourists. Here’s what you need to know:

Hospitals in Surabaya

Surabaya has a mix of public and private hospitals, many of which are equipped with modern facilities and English-speaking staff. Some internationally recognized hospitals include:

  • RS Dr. Soetomo – A leading public hospital with specialized care.
  • RS Siloam Hospitals Surabaya – A private hospital with international standards.
  • RS Mitra Keluarga Surabaya – Known for its emergency and outpatient services.

Most hospitals are located in central areas and are easily accessible by taxi, ride-hailing apps (like Gojek or Grab), or private transport.

Pharmacies in Surabaya

Pharmacies (locally called apotek) are widely available, with many operating 24/7. Popular chains include:

  • Kimia Farma – Government-regulated, reliable, and found in most neighborhoods.
  • Guardian & Century – Offer both prescription and over-the-counter medicines.

Many convenience stores (like Alfamart or Indomaret) also stock basic medications.

Tips for Tourists

  • Carry travel insurance that covers medical emergencies.
  • Major hospitals accept international credit cards, but smaller clinics may prefer cash.
  • Pharmacies may not always stock specific foreign-branded medicines, so bring essentials if needed.
Emergency Numbers

For emergencies, dial 118 (ambulance) or head to the nearest hospital. Private hospitals often provide faster service than public ones.

What are some family-friendly activities and attractions in Surabaya, Indonesia?

Family-Friendly Activities and Attractions in Surabaya

Surabaya, Indonesia’s second-largest city, offers a mix of cultural, educational, and fun-filled attractions perfect for families. Here are some must-visit spots:

1. Taman Bungkul (Bungkul Park)

A well-maintained urban park with playgrounds, jogging tracks, and food stalls. Kids can enjoy the open spaces while parents relax under the shade.

2. Surabaya Zoo (Kebun Binatang Surabaya)

One of the oldest zoos in Southeast Asia, featuring a variety of animals, a small water park, and pony rides for children.

3. Ciputra Waterpark

A thrilling waterpark with slides, wave pools, and lazy rivers—ideal for a fun day out with kids.

4. House of Sampoerna

A unique museum showcasing Indonesia’s clove cigarette heritage with interactive exhibits. The colonial architecture is also a great photo spot.

5. Monkasel (Submarine Monument)

Kids will love exploring the retired Russian submarine, Pasopati, which now serves as a museum.

6. Taman Prestasi (Achievement Park)

Located near the iconic Suramadu Bridge, this park offers mini-train rides, playgrounds, and scenic views of the Madura Strait.

7. Surabaya North Quay

A modern waterfront area with restaurants, a Ferris wheel, and open spaces for family picnics.

8. Museum Pendidikan (Education Museum)

A nostalgic journey through Indonesia’s school history, complete with vintage classrooms and interactive displays.

9. Kenjeran Beach

A relaxed beachside escape with seafood stalls, sandcastle-building opportunities, and the colorful Sanggar Agung Temple nearby.

10. Jalesveva Jayamahe Monument

A towering naval monument with a museum that showcases Indonesia’s maritime history—great for older kids interested in ships and naval adventures.

Bonus Tips:
  • Visit in the morning or late afternoon to avoid the heat.
  • Try local family-friendly dishes like rujak cingur or lontong balap.
  • Use ride-hailing apps for convenient and affordable transportation.

Are there any UNESCO World Heritage Sites in or near Surabaya, Indonesia?

UNESCO World Heritage Sites Near Surabaya, Indonesia

Surabaya, Indonesia’s second-largest city, is a bustling metropolis with rich history and culture. While Surabaya itself does not have a UNESCO World Heritage Site, there are two remarkable sites within a reasonable distance that are worth visiting:

1. Borobudur Temple (Approx. 300 km from Surabaya)

Located near Yogyakarta, Borobudur is the world’s largest Buddhist temple and a UNESCO-listed site since 1991. This 9th-century marvel features intricate stone carvings and stupas, offering breathtaking sunrise views.

2. Prambanan Temple (Approx. 280 km from Surabaya)

Also near Yogyakarta, Prambanan is a stunning Hindu temple complex dedicated to the Trimurti gods (Brahma, Vishnu, and Shiva). Built in the 10th century, it was inscribed as a UNESCO site in 1991.

Travel Tips:

  • Best Time to Visit: Dry season (April–October) for clear skies.
  • Transport: Flights or trains from Surabaya to Yogyakarta (4–5 hours), then hire a car or join a tour.
  • Combine Visits: Both temples can be explored in a weekend trip from Surabaya.
Note:

While not UNESCO-listed, Surabaya’s historic House of Sampoerna and Submarine Monument offer fascinating glimpses into the city’s heritage.

What are the best nightlife spots and entertainment areas in Surabaya, Indonesia?

Best Nightlife & Entertainment Spots in Surabaya

Surabaya, Indonesia’s second-largest city, offers a vibrant nightlife scene with everything from rooftop bars to live music venues. Here are the top spots to explore after dark:

1. Tunjungan Street & Plaza

Known as Surabaya’s entertainment hub, Tunjungan Street is lined with bars, clubs, and karaoke lounges. Don’t miss Plaza Surabaya for late-night shopping and dining.

2. Jalan Dharmahusada (Darmo)

Popular among locals and expats, this area features trendy bars like Black Anchor Brewery and St. Annie’s Bar, perfect for craft beer lovers.

3. JW Marriott Hotel Rooftop Bar

For a sophisticated evening, head to the rooftop bar at JW Marriott for cocktails with stunning city views.

4. House of Sampoerna Area

This historic district transforms at night with live music venues and cozy cafes. Try Kopi Tiam Djie for late-night snacks and local vibes.

5. Surabaya North Quay (SNQ)

A waterfront entertainment complex with clubs like Illigals and Red & White Club, offering DJ performances and themed parties.

6. Jalan Raya Kupang

Home to Surabaya’s most exclusive nightclubs, including Empire Club and X2 Club, where you can dance until dawn.

Pro Tips:
  • Nightlife starts late (after 10 PM) and goes until 3-4 AM
  • Carry ID as some venues check age (minimum 21 for clubs)
  • Use ride-hailing apps for safe transportation
  • Dress codes apply at upscale venues

Whether you’re looking for a relaxed bar or energetic club, Surabaya’s nightlife has something for every taste!